Cancellation and refunds

How to stop the subscription, when money comes back, and what happens to your data.

01 How to cancel

In the application, under Plan and payments, there is a cancel option. It takes effect immediately: the standing instruction is withdrawn and you are not charged again. You keep full access until the end of the period you have already paid for.

You do not have to email us, and we will not ask you why or put you through a retention conversation.

02 What happens to your data when you cancel

Nothing is deleted when you cancel. Your marks, events, deadlines and documents stay where they are, and you can still open, search and export everything. What you lose is the ability to add beyond the free allowance.

If you want the data gone as well, that is a separate request — see the privacy policy. Deletion is not something we do as a side effect of a billing change.

03 When we refund

We refund in full, without argument, where:

• you were charged twice for the same period;
• you were charged after cancelling;
• a debit was taken that you did not authorise;
• the amount taken does not match the invoice;
• we end your account for a reason that is not your breach of the terms;
• the service was materially unavailable for a significant part of a paid month. We will not haggle over what "significant" means — if you could not use it, say so.

04 When we do not refund

• The unused remainder of a period you prepaid, if you cancel part way through. You keep access to the end of it instead.
• Professional fees for work Ragulika IP has actually done for you. Those are separate from this subscription and are not governed by this page.
• A missed deadline. This is a reminder aid, and clause 02 and clause 10 of the terms say so plainly. Every date it shows has to be verified independently against the official record. We cannot refund, and cannot compensate for, a right that lapsed.

05 How to ask for a refund

Email contact@ragulikaip.com within thirty days of the charge, with the invoice number and what went wrong. We reply within three working days. Where a refund is due it goes back by the same method you paid, and reaches you in five to seven business days once we have issued it — the last part of that is your bank's timing, not ours.

06 GST on refunds

A refund includes the tax component. Where a credit note is required under Indian GST law we issue one, and it appears against your GSTIN in the ordinary way so that any input tax credit you claimed is adjusted correctly.

07 If we cannot agree

Take it to the grievance officer, Dr Rupalika, at contact@ragulikaip.com. It is acknowledged within forty-eight hours and resolved within thirty days.

Last updated 27 August 2026. Ragu And Lika IP Private Limited, Y II E 120/2, Triveni Puram, Jhunsi, Prayagraj, Uttar Pradesh 211019. GSTIN 09AANCR3540G1Z7. Questions about this page go to contact@ragulikaip.com.